Last Updated: March 16, 2022
We need certain data from you in order to enable your participation in the Program. Information that you submit and we receive through the Program includes:
You may elect not to provide this information, but doing so may prevent you from participating in the Program.
We also automatically collect certain information from your smart thermostat, telemetry device and device provider and Program Administrator (“Usage Data”). Usage Data includes: thermostat account status, run time data, utility interval data, set points, and related details, and operational data including peak load contribution, whole-home interval energy consumption data, and annual energy consumption. We use the information we collect automatically from your smart thermostat or telemetry device to facilitate and monitor the Program, specifically to:
We may aggregate your Usage Data with that of other Qualified End Users in various formats so your Usage Data becomes anonymous such that you are not individually identifiable. We use this information for various analysis, reporting and Program management purposes. This aggregated information is not considered Usage Data or your personal information and may be used by Program Facilitator in any lawful manner, but in no event shall it be used for commercial gain, and shared with Program Administrator.
In addition to the foregoing, we may use all of the above information to comply with any applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Program, our rights, the rights of our users, or others.
In certain circumstances, the Program Facilitator may share your information with third parties. Such circumstances may include:
Please note that any information transmitted to us electronically may not be secure during transmission. We recommend that you do not use unsecure channels to operate your smart thermostat or otherwise communicate with us. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you transmit to us you do at your own risk.